
Tristan Latawiec
Understands customer support, likes to work with people and can ensure that the customer is satisfied. Addresses and resolves... | 1152 Belle Drive, Loveland, United States
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Tristan Latawiec’s Emails tr****@us****.gov
Tristan Latawiec’s Phone Numbers No phone number available.
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Tristan Latawiec’s Location 1152 Belle Drive, Loveland, United States
Tristan Latawiec’s Expertise Understands customer support, likes to work with people and can ensure that the customer is satisfied. Addresses and resolves basic and complex incidents and requests; enter quality information into tickets and appropriately capture data; Complete follow-up and follow-through on all tickets. Manages all incidents and requests to ensure that work is completed to the customers’ satisfaction. Builds strong relationships within CSI by working across organizational boundaries to resolve customer incidents and requests. Contributes to self-help knowledge bases and documents typical requests and incidents, resolutions, and work-around procedures. Identifies, evaluates, promotes, and implements customer support best practices. Mentors, supports, and cross-trains other service desk analysts. Grows deeper knowledge of current corporate products, increasing ability to resolve tickets on first contact. Uses creativity and innovation to automate and streamline processes and procedures. Field calls to troubleshoot and resolve many issues varying from: PC rebuilds, AD management, software installs, printer installs, printer setup, application troubleshooting, new hire / fire processing, all desktop support issues within many different environments, jack of all trades for desktop supprt.
Tristan Latawiec’s Current Industry Usda
Tristan
Latawiec’s Prior Industry
Us Army
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Apex Systems
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Telenetwork
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South Carolina Department Of Health And Environmental Control
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Innovative Management Concepts
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Usda
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Work Experience

Usda
IT Specialist
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Innovative Management Concepts
IT Specialist
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
South Carolina Department Of Health And Environmental Control
IT Specialist III
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Telenetwork
Technical Support Representative
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Apex Systems
Field Technician
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Army
Intelligence Analyst
Sun Jun 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)