Vijay Kumar

FAQ About Vijay Kumar

• What is Vijay Kumar's address?

  Vijay Kumar is located at
  Delhi, Delhi, India

• What is Vijay Kumar's job title?

  Vijay Kumar is a
  Currently designated as Manager – Travel & Expense and Data Management (UK based Pharmaceutical Company) for 30 countries – Global F & A, with GENPACT, Gurgaon. Operations / Client Servicing  Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.  Supervising operations for rendering and achieving quality services; providing second line customer support by answering queries & resolving their issues, ensuring minimum TAT.  Managing a robust Reporting processes, generating MIS reports to facilitate decision making and ensuring smooth operations & SLA deliverables are met.  Managing T&E & Ensuring all Month ends, Quarter ends, and Year ends are closed within the defined timelines Reporting processes.  Mapping client’s requirements and co-coordinating in developing, implementing and transitioning International Processes in line with the guidelines specified by the client.  Monthly Reviews & Dashboard - Compile and review monthly dashboards for the Management & the Client.  Process Improvement - Conduct team review sessions periodically and identify the areas of concern and suggest improvement plan.  Ensured that the team is cross trained with ready backups where each team member is handling End to End process.  Ensuring adherence to targets and goals for the process – Timely Audit, Data Management – Creation/Changes for all the towers, Invoicing, Allocation of Cash, and Customer master Set-up and maintaining CKPI & KPI targets for the process.  Ensuring CKPI closure: Productivity-Capacity Based Turn Around Time (TAT) through Time studies & Capacity Planning and Accuracy Base-Lining. Genpact

• What industry does Vijay Kumar currently work in?

  Vijay Kumar currently works in the
  Genpact

• What is Vijay Kumar's area of expertise?

  Vijay Kumar specializes in
  Currently designated as Manager – Travel & Expense and Data Management (UK based Pharmaceutical Company) for 30 countries – Global F & A, with GENPACT, Gurgaon. Operations / Client Servicing  Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.  Supervising operations for rendering and achieving quality services; providing second line customer support by answering queries & resolving their issues, ensuring minimum TAT.  Managing a robust Reporting processes, generating MIS reports to facilitate decision making and ensuring smooth operations & SLA deliverables are met.  Managing T&E & Ensuring all Month ends, Quarter ends, and Year ends are closed within the defined timelines Reporting processes.  Mapping client’s requirements and co-coordinating in developing, implementing and transitioning International Processes in line with the guidelines specified by the client.  Monthly Reviews & Dashboard - Compile and review monthly dashboards for the Management & the Client.  Process Improvement - Conduct team review sessions periodically and identify the areas of concern and suggest improvement plan.  Ensured that the team is cross trained with ready backups where each team member is handling End to End process.  Ensuring adherence to targets and goals for the process – Timely Audit, Data Management – Creation/Changes for all the towers, Invoicing, Allocation of Cash, and Customer master Set-up and maintaining CKPI & KPI targets for the process.  Ensuring CKPI closure: Productivity-Capacity Based Turn Around Time (TAT) through Time studies & Capacity Planning and Accuracy Base-Lining.

• Which languages does Vijay Kumar speak? 

  Vijay Kumar speaks the following languages:
  No languages available.

• Which industries has Vijay Kumar previously worked in?   

  Vijay Kumar has prior experience in the following industries:
  Genpact , First Flight Couriers

• What is Vijay Kumar’s work experience?  

  Vijay Kumar has the following professional experience:
  Genpact , Genpact , First Flight Couriers .

• How can I find Vijay Kumar on LinkedIn?  

  You can view Vijay Kumar’s
  LinkedIn profile at LinkedIn URL.

• What are Vijay Kumar’s work email addresses?  

  Vijay Kumar’s work email addresses are
  [email protected] .

• What company does Vijay Kumar work for?  

  Vijay Kumar works at
  Genpact