
Vishal Bhalla
Vish has over two decades of experience steering sales and service teams through transformative journeys across Australia and... | Melbourne, Victoria, Australia
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Vishal Bhalla’s Emails vi****@un****.com
Vishal Bhalla’s Phone Numbers 91443065****
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Vishal Bhalla’s Location Melbourne, Victoria, Australia
Vishal Bhalla’s Expertise Vish has over two decades of experience steering sales and service teams through transformative journeys across Australia and Asia. At the heart of his approach, is a passion for redefining the ways businesses engage with digital innovation, turning challenges into remarkable success. His career is a testament to driving growth and enhancing customer experience by embracing change and fostering a culture of excellence. Specialisations: Digital Transformation & AI Integration: Leading large-scale digital overhauls that reimagine business ecosystems and seamlessly incorporate AI and automation. Strategic Vendor Partnerships: Navigating multi-million dollar RFP processes to establish crucial partnerships that drive digital and AI initiatives. Negotiation and Cost Optimisation: Employing sophisticated negotiation strategies with partners and vendors to secure substantial savings and foster a digital growth environment. Leadership Philosophy: Vish's philosophy centers on fostering a culture of adaptability and forward- thinking innovation, guiding teams to embrace cutting-edge technologies. Leading by example, Vish inspires his teams to navigate the complexities of the digital landscape while remaining focused on the customers evolving needs. Strategic Impact: Operational Excellence & Enhanced Customer Engagement: Transforming service delivery with digital innovations, establishing key call centers globally. Innovative Sales & Loyalty Strategies: Utilizing AI insights to propel sales growth and deepen customer loyalty. Continuous Innovation: Leading the charge in automating processes and pioneering self-service technologies for scalable success. Committed to pushing the boundaries of technology to enhance customer satisfaction and foster business growth, Vish is a sought-after leader in the digital transformation space. Eager to connect with like-minded professionals, he is at the forefront of embracing transformative technologies and leading industries into the digital future.
Vishal Bhalla’s Current Industry Uniphore
Vishal
Bhalla’s Prior Industry
Bhalla Heavy Enterprises
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Armillaire Technologies
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Dodo Services
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Vocus
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Vocus Communications
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Telstra
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Uniphore
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Work Experience

Uniphore
Senior Director Customer Experience- APAC
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Telstra
General Manager Operations ( Belong )- Customer Care
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
General Manager Operations- Assurance
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Vocus Communications
General Manager Operations- SMB Customer
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Vocus
General Manager Operations- Customer Care
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Dodo Services
General Manager- Sales & Retention
Wed Sep 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Armillaire Technologies
Various IT Project Roles
Thu Mar 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Bhalla Heavy Enterprises
Sales Director
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)