
Vishal Jassal
Open to any employment or volunteer astronomy /space opportunity. If you are unable to find my project samples, feel... | Toronto, Toronto, Canada
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Vishal Jassal’s Emails is****@pa****.com
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Vishal Jassal’s Location Toronto, Toronto, Canada
Vishal Jassal’s Expertise Open to any employment or volunteer astronomy /space opportunity. If you are unable to find my project samples, feel free to reach out to me and I can show you! Born and raised in Toronto, I have a proven track record in customer success, project management, and implementations, I bring a wealth of experience in driving growth, enhancing client relationships and strategic partnerships across enterprise-level engagements. My passion for aligning enterprise solutions with business goals has consistently delivered positive results in the fast-evolving AI, e-commerce, and technology sectors. My entrepreneurial mindset (always thinking like an owner for any company I work for), combined with my ability as a jack of all trades individual pushes success in strategic growth leadership and technical business acumen, allowing me to deliver exceptional results and build lasting relationships with clients and stakeholders. - Leadership and Team Management: Successfully led and managed teams of 15+ resources over 7 years, fostering a positive work environment that boosted morale and productivity, achieving a 95% on-time project completion rate. - Customer Success Management: With over 6 years of experience in Customer Success Management, I have consistently delivered exceptional client outcomes, reducing churn by 25% and maintaining CSAT scores above 9 out of 10. - Cross-functional Collaboration: Worked closely with Business Development, Sales, Marketing, DevOps, Product, Customer Support, Finance, Legal, IT, and Compliance teams to enhance client success, leading to a 20% increase in contract value. - Partner Program Success: Launched and managed successful partner programs at PartnerStack, building influential relationships with 100+ affiliates and driving product adoption. - Technical and Analytical Skills: Demonstrated proficiency in API, JavaScript, Python, SQL, and VBA, along with experience in using industry-standard software such as Salesforce, HubSpot, and Oracle NetSuite. Areas: Project / Program / Portfolio Management Customer Success Management Consulting Product Management Financing Artificial Intelligence Software Development Experienced Vertical: Technology (SaaS), Healthcare, Retail, Manufacturing, Transportation & Logistics, Real Estate, Hospitality, Education, Entertainment & Media, Agriculture, Government, Legal Qualified Interested Positions: Project Manager, Program Manager, Portfolio Manager, Product Manager, Senior Customer Success Manager (SMB, MM or Enterprise), Client Engagement Manager, Consultant (any industry)
Vishal Jassal’s Current Industry Stellargrade
Vishal
Jassal’s Prior Industry
Wow Mobile Boutique
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Freedom Mobile
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Tesla
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Ibm
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Domain Logistics
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Partnerstack
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Stellargrade
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Work Experience

Stellargrade
Lead Project Management and Customer Success
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Partnerstack
Senior Implementation Consultant
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Domain Logistics
Agile Project Management
Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
eCommerce Technical Business Analyst
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Tesla
Account Manager
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Freedom Mobile
Corporate Store Manager (Sales Manager)
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Wow Mobile Boutique
Sales Associate
Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)