
Vivek Kumar
Strategic Planning and Enablement, Team building and Direction, Enterprise level Migration and Deployment, BAU Support and Process maturity. Strong... | Bengaluru, Karnataka, India
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Vivek Kumar’s Emails vi****@ky****.com
Vivek Kumar’s Phone Numbers No phone number available.
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Vivek Kumar’s Location Bengaluru, Karnataka, India
Vivek Kumar’s Expertise Strategic Planning and Enablement, Team building and Direction, Enterprise level Migration and Deployment, BAU Support and Process maturity. Strong experience in Service Outsourcing and Service Management Strong strategic, Infrastructure Transformation planning and global delivery experience Experience in Business As Usual (BAU) Support, Service Deliver process, SLA, setting up communication process Offshore delivery center setup, Vendor Management and Operation Management Strong exposure to technologies Virtualization, and Microsoft technologies. Excellent skills in Infrastructure Architecture. Good understanding of project management with experience in Service delivery, Migration, BAU Support, Infrastructure Architecture design, ITIL process design and Implementation, Virtualization and Infrastructure Management Services. A confident team leader and a very good speaker, capable of effectively generating and delivering IT solutions, solution presentations to prospective customers. Offer strong leadership and team building skills. Proven technical background includes IT Migration and Migration Strategy, Enterprise Architecture. Experience defining SOWs, SLAs, risks, mitigations, CSAT parameters etc
Vivek Kumar’s Current Industry Kyndryl
Vivek
Kumar’s Prior Industry
Convergys
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Tata Consultancy Services
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Microsoft
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Ibm
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Kyndryl
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Work Experience

Kyndryl
Senior Manager
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ibm
Senior Technical Manager
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Manager Technical Services
Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Account Focal/ Lead Sme
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Support Engineer
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Escalation Engineer
Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Ass. System Engineer
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Convergys
Technical Support Officer
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)