
Volt Torres
A seasoned business leader with extensive expertise in successfully scaling and leading complex global and local cross-matrix organizations... | Philippines
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Volt Torres’s Emails vo****@ca****.com
Volt Torres’s Phone Numbers No phone number available.
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Volt Torres’s Location Philippines
Volt Torres’s Expertise A seasoned business leader with extensive expertise in successfully scaling and leading complex global and local cross-matrix organizations and programs. Established expertise in the fields of Customer Service, Project Management, Banking/Cards, FinTech, Remittance/Payments, Risk/KYC/Fraud, Media/Telecommunications, Retail, B2B/Partner Management, BPO operations, People, Product, Program, Risk and Change management. A resilient, culture-driven, team-oriented leader with an entrepreneurial mindset, that has a proven ability to adapt and grow within an organization by consistently delivering strong results in a customer and CI-centric environment.
Volt Torres’s Current Industry Concentrix
Volt
Torres’s Prior Industry
Sykes Asia
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Convergys Phils
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Hsbc Card Services
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Capital One
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Remitly
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Concentrix
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Work Experience

Concentrix
Sr. Director / Competency Lead, Banking & Financial Services Industry
Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Remitly
Philippines Site Lead
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Capital One
Chief of Staff for Operations
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Capital One
Department Lead, Program Management & Migrations
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Capital One
Department Manager, Operations
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc Card Services
Assistant Vice President, Operations & Projects
Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc Card Services
Manager, Operations
Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Convergys Phils
Manager for Operations
Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Sykes Asia
Account Supervisor
Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Sykes Asia
Team Manager
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Sykes Asia
Level 2 Technical Support Engineer
Sat Dec 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Sykes Asia
Level 1 Agent
Sun Aug 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)