
Wouter Wagenmaker
Consolidated experience based on multinational environments like Fisher Controls, PepsiCo, HP, IBM and Kyndryl, besides a large background... | Lisboa Lisbon, Lisboa Lisbon, Portugal
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Wouter Wagenmaker’s Emails wo****@ky****.com
Wouter Wagenmaker’s Phone Numbers No phone number available.
Social Media
Wouter Wagenmaker’s Location Lisboa Lisbon, Lisboa Lisbon, Portugal
Wouter Wagenmaker’s Expertise Consolidated experience based on multinational environments like Fisher Controls, PepsiCo, HP, IBM and Kyndryl, besides a large background at Banco BPI. Highly result-oriented where customer satisfaction, contract compliance and teamwork are fundamental. Focused on customer service excellence, identifying and resolving issues, promoting clear communication and a nonecomplicated attitude to overcome difficulties by finding consensual opinions and decisions. Promotes teamwork and motivation, as those are the ingredients for success, both professionally as well as personally. Leadership of a variety of teams: call-center/HelpDesk, field-support, 24x7 Operators and 2nd-level support. Experienced in evaluation processes, recruitment and training-programs. Eager to improve and challenging changes.
Wouter Wagenmaker’s Current Industry Kyndryl
Wouter
Wagenmaker’s Prior Industry
Fisher Controls International
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Cpcsi
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Hpcsi
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Hp
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Empire
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Pepsi Beverages
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Banco Portugues De Investimento
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Banco Bpi
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Ibm Kyndryl
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Kyndryl
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Work Experience

Kyndryl
Service Manager / Product Owner
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ibm Kyndryl
Delivery Project Executive / Service Manager
Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Banco Bpi
Instalation & Support Manager / Subdirector
Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Banco Portugues De Investimento
IT Office Manager, IT Operations Supervisor
Mon May 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Pepsi Beverages
Customer Support Engineer, System Administrator
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Empire
Training coordinator, Consultant
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time)
Hp
System Support Engineer, Training coordinator
Fri Nov 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time)
Hpcsi
System Support Engineer
Tue Jan 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)
Cpcsi
Programmer, System Support Engineer
Tue Nov 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time)
Fisher Controls International
Accounting Clerk, System Administrator, End-User Support
Mon Apr 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time)